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Our Technical Support professionals are available to assist you
in your application needs - whether its selecting the right encoder
for your application, troubleshooting a new installation, or connecting
your new encoder to your motion control system.
Technical Support Team: Contact
us at 800-366-5412 or via techsupport@encoder.com
Live and Online Tech Support
Experienced, helpful technical staff are available 7:00AM to 3:30PM
Pacific. Call us or send your question to techsupport@encoder.com
Field Sales Engineer
Need an on-site consultation for your project? Let us put you in
touch with one of our regional field sales engineers.
Applications Engineering
Whether it's a mechanical, electrical or environmental issue, our
engineering staff will bring years of experience to bear on your
toughest challenge.
Local Distributor Support
EPC has assembled a team of technically astute and commercially
savvy distributors to support your encoder needs. Contact us for
a referral to your nearest EPC distributor.
Online Resources
3D
Content Online and Drawing
Library
Configure your encoder onilne with our 3D catalog and download Solid
Works files via 3D PartStream. Also, we've provided a library of
hundreds of drawings in multiple file formats.
Technical Bulletins
Find answers to common technical questions and information regarding
output types, noise immunity, optimal specification and much more.
Literature Library
Find up-to-date data sheets, product brochures, application spotlights,
installation guide and more 24/7 online.
Quality System
An ISO certified quality system helps ensure every shipment conforms
to the highest industry standards.
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