Questions?
1-800-366-5412

OEM - Technical Resources

 

Our Technical Support professionals are available to assist you in your application needs - whether its selecting the right encoder for your application, troubleshooting a new installation, or connecting your new encoder to your motion control system.

Technical Support Team: Contact us at 800-366-5412 or via techsupport@encoder.com

Live and Online Tech Support
Experienced, helpful technical staff are available 7:00AM to 3:30PM Pacific. Call us or send your question to techsupport@encoder.com

Field Sales Engineer
Need an on-site consultation for your project? Let us put you in touch with one of our regional field sales engineers.

Applications Engineering
Whether it's a mechanical, electrical or environmental issue, our engineering staff will bring years of experience to bear on your toughest challenge.

Local Distributor Support
EPC has assembled a team of technically astute and commercially savvy distributors to support your encoder needs. Contact us for a referral to your nearest EPC distributor.

Online Resources

3D Content Online and Drawing Library

Configure your encoder onilne with our 3D catalog and download Solid Works files via 3D PartStream. Also, we've provided a library of hundreds of drawings in multiple file formats.

Technical Bulletins
Find answers to common technical questions and information regarding output types, noise immunity, optimal specification and much more.

Literature Library
Find up-to-date data sheets, product brochures, application spotlights, installation guide and more 24/7 online.

Quality System
An ISO certified quality system helps ensure every shipment conforms to the highest industry standards.

 

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