Need help with your encoder? We can often troubleshoot problems with your EPC encoder over the phone and determine if a repair is needed.
NOTE: If you call between 5:00 am to 7:00 am Pacific Time, you will be assisted by the staff of British Encoder Products Company, our European facility.
When you contact EPC, you talk to real engineers and encoder experts who can answer your toughest encoder questions.
With manufacturing located in the United States, EPC has some of the fastest lead times around, shipping out most orders in just 4 - 6 business days. Same-day expedite options are available on many models.
If something goes wrong, we've got you covered.
Alert our technicians that your repair is coming, so the necessary resources are available when your unit arrives
Our installation and troubleshooting guides make installing and using your encoders straight-forward.