Encoder Technical Support

Need help with your encoder? We can often troubleshoot problems with your EPC encoder over the phone and determine if a repair is needed.

NOTE: If you call between 5:00 am to 7:00 am Pacific Time, you will be assisted by the staff of British Encoder Products Company, our European facility.

Contact Tech Support

The EPC Advantage

Knowledgeable support staff

When you contact EPC, you talk to real engineers and encoder experts who can answer your toughest encoder questions.

About EPC

Fast lead times

With manufacturing located in the United States, EPC offers reliable delivery. Same-day expedite options are available on many models.

Shipping & Delivery

Industry-leading 3-year warranty

If something goes wrong, we've got you covered.

Warranty & Returns


More Technical Resources