EPC is a customer-first company, and we're here to help.
Whether you're looking for technical analysis of an existing encoder, a warranty return, or taking advantage of our encoder replacement program for a discount, you must fill out an RMA form before you ship material to our facility.
Submit the form below and our team will be alerted. We'll respond within 1 business day with your RMA reference number and shipping instructions.
Our business hours are 7:00 AM - 5:00 PM Pacific Time. Calling between 5:00 AM and 7:00 AM Pacific? Our friendly East Coast Support Team is here to help!