Return Material Authorization (RMA) Request

EPC is a customer-first company, and we're here to help.

Whether you're looking for technical analysis of an existing encoder, a warranty return, or taking advantage of our encoder replacement program for a discount, you must fill out an RMA form before you ship material to our facility.

Submit the form below and our team will be alerted. We'll respond within 1 business day with your RMA reference number and shipping instructions.


For Immediate Assistance

Our business hours are 7:00 AM - 5:00 PM Pacific Time. Calling between 5:00 AM and 7:00 AM Pacific? Our friendly East Coast Support Team is here to help!


RMA Form

 

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